Click the link below to make an appointment after November 30, 2016, through the Rapids Appointment System:
DEERS/ID Cards Appointment System.
AN APPOINTMENT IS REQUIRED FOR ALL ACTIONS WITH THE EXCEPTION OF PIN
RESETS, ID TAGS, AND OBTAINING A DD FORM 1172-2.
PLEASE READ BELOW BEFORE SCHEDULING AN APPOINTMENT
If you are replacing a lost or stolen CAC, you must present a memorandum
from your Security Manager at the time of your appointment stating that you
have reported the card lost or stolen to them and the date it was reported.
E-4's and below are required to bring a counseling statement signed by their
Commander or First Sergeant in lieu of the memorandum from the Security
To accquire a dependent ID card, one of the following is required:
1. Military Sponsors must be present, or
2. Family member must have a valid Power of Attorney, or
3. A DD Form 1172-2 Through the RAPIDS Self Service (RSS) online program,
at RAPIDS Self Service, or
4. A DD Form 1172-2 the sponsor has generated at a DEERS/ID Card facility.
If you are acquiring dependent ID cards for multiple family members we would ask you to use one time slot for every 2 dependents. If you have
4 dependents, you would make 2 appointments. Please make them one right after the other (i.e. 9:00 & 9:20).
Expiring ID's must be within 90 days of expiration date for renewal.
ALL contractor personel are required to be populated into the CVS/TASS system before they visit our facility for a CAC.
Proper documentation is required for all DEERS transactions/events. Please click on the link provided for a list of supporting documents to complete each
Identification Card Section
If you are over 18 years old and require an ID Card/CAC you must present 2 valid forms of ID from the acceptable forms of ID list:
Download list of Acceptable Forms of ID
To find a RAPIDS site location near you please click on the link:
RAPIDS Site Locator.
Problems using this site? Please call 866-335-2769.
"Forgot your PIN? Locked yourself out of your computer? Click here for a list of locations on Fort Huachuca where you can get your CAC PIN reset."